Legal Notice

Terms and Conditions

Last updated: [Insert date]

These Terms and Conditions govern your use of our website and the purchase of products from our print-on-demand business ("we", "us", "our"). By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

We operate a print-on-demand service, producing items only after an order has been placed. Our business is based in the United Kingdom and operates in accordance with UK consumer law.

2. Products

  • All products are made to order and printed specifically for each customer.

  • Images shown on our website are for illustrative purposes only. Colours may vary slightly due to screen settings and printing processes.

  • Product sizes, dimensions, and descriptions are provided as accurately as possible, but minor variations may occur.

3. Ordering Process

  • Orders are placed via our website.

  • Once an order is submitted and payment is completed, it enters production almost immediately.

  • You are responsible for ensuring that all order details (including size, design, and delivery address) are correct before confirming your purchase.

4. Prices and Payment

  • All prices are displayed in GBP (£) unless stated otherwise.

  • Prices include VAT where applicable.

  • Payment must be made in full at the time of ordering using the available payment methods shown at checkout.

  • We reserve the right to change prices at any time, but changes will not affect orders already placed.

5. Delivery

  • Delivery times are estimates and not guaranteed, as items are produced to order.

  • We are not responsible for delays caused by postal services, couriers, customs, or events beyond our control.

  • Risk of loss or damage passes to you upon delivery.

6. Cancellations and Refunds

6.1 Made-to-Order Items

As our products are custom-made, we do not accept cancellations, returns, or refunds once production has begun, except where:

  • The item is faulty or damaged, or

  • The item received is incorrect.

This is in accordance with the Consumer Contracts Regulations 2013, which exclude personalised or made-to-order goods from the standard 14-day cooling-off period.

6.2 Faulty or Incorrect Items

  • If your item arrives damaged, faulty, or incorrect, you must notify us within 14 days of delivery.

  • Please provide clear photographic evidence.

  • Where appropriate, we will offer a replacement or a refund.

7. Intellectual Property

  • All designs, images, text, and content on this website are owned by or licensed to us.

  • You may not copy, reproduce, distribute, or use our content without prior written permission.

8. Customer-Supplied Content

  • If you submit designs, images, or text for printing, you confirm that you own the rights or have permission to use them.

  • You agree not to submit content that infringes copyright, trademarks, or any third-party rights.

  • We reserve the right to refuse any order containing content that we believe is unlawful, offensive, or infringing.

9. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential losses.

  • Our total liability for any claim shall not exceed the value of the order in question.

  • Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud.

10. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

11. Force Majeure

We shall not be held liable for failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including but not limited to natural disasters, strikes, supplier failures, or transport disruptions.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be posted on this page and will apply to orders placed after the update.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us using the details provided on our website.

Legal

This legal notice sets out important information regarding the ownership, operation, and use of the website retroprintsonline.co.uk. By accessing and using this website, you agree to comply with the terms outlined in this notice. If you do not agree with any part of these terms, please refrain from using the website.

Retro Prints Online is owned and operated in the United Kingdom. All content displayed on this website, including images, logos, text, and graphics, is the intellectual property of Retro Prints Online or its content suppliers. These materials are protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content from this website is strictly prohibited without prior written permission.

The website provides access to a range of retro and vintage-themed printed products, including posters, art prints, and mugs. All product images shown are for illustration purposes only. Posters are sold as print-only, and no frames are included unless otherwise stated. While we aim to present accurate product descriptions, dimensions, and specifications, we cannot guarantee that all information is error-free.

We reserve the right to update, modify, or remove content on the site at any time without prior notice. Retro Prints Online shall not be held liable for any temporary unavailability or technical issues that may affect access to the website.

Links to third-party websites may be included for your convenience. These are not controlled by Retro Prints Online, and we accept no responsibility for their content or privacy practices.

Use of this website and purchases made through it are governed by the laws of England and Wales. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the UK courts.

For further details, please consult our Terms and Conditions, Privacy Policy, and Delivery & Returns pages.

Credits

Concept and production:

"This website is owned and operated by Retro Prints Online, registered at

91a Waterloo Road,

Blyth,

Northumberland

NE24 1BU